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Customer Reviews

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From Google:

Marcus Stuettger
01:20 06 Apr 21
Beth Bradford
22:05 21 Dec 20
Super responsive! I’m so happy that they were able to come out the same day for a downspout repair. Very professional and honest. Highly recommend!!
Julia Petersen
18:19 28 Feb 20
such great service from JNR! Pleased with their work, their price and their customer service. We have lots of trees....and our roof looks the best it has looked in the 25 years we have lived here. This was our 2nd treatment with them. Plan to keep on a twice a year schedule! Peace of mind and pride in the way roof/gutters look. Makes the neighbors happy too LOL. Thank you to Jesse (owner) and Thomas (tech) for what you do!
Peggy Iverson
16:38 30 Jan 20
Great service! Very professional! Our roof looks wonderful! Would recommend highly!!!
Joan Bowyer
08:37 21 Nov 19
Phil Smith
15:44 07 Sep 19
I contacted the company and after answering a few questions was able to not only get a quote, but agreed to it and the roof work was completed that afternoon to my complete satisfaction. I will definitely use them in the future and will recommend them to my friends.
Mike Long
18:39 01 Sep 19
I've been a happy customer of JNRI for several years now . They are courteous , honest and more than capable . I would highly recommend them . They brought my roof back from problematic to perfect and have kept it that way for close to a decade and counting .
Douglas Eliason
16:12 28 Aug 19
Absolute excellence, This company restores my faith in the American business model. I've had a lot of different companies come out to work on my place through the years and none of them lived up to what they said they were going to do. Give me my money that the usual model. What happened to taken pride in your work apposed to how fast can I get in and out and get my money. I'm harping on this because JNR to me by surprise
Jim Wu
18:08 28 Jul 19
Forget about the roof life of Oregon and their big advertisement. JNR gets the job done professionally and in the timely manner. Will be back again and again!!
Amy Robertson
23:56 25 May 19
The only company we trust to keep our roof clean and moss free! Jesse and Thomas are simply the best. We have been using their services for over eight years now. And, they recently helped up locate a great company to upgrade our small gutter downspouts to the larger ones with the clean out screen at the bottom. Keep up the great work guys!
Diane Downs
15:39 07 Jun 18
Excellent service--quick response, careful timely work: perfect!
Nigel W
23:54 13 Mar 18
So I needed moss removed from my house and garage. I received an estimate and agreed to the price. When they got here, they looked at the roofs and determined my roof was too old and too damaged by moss to warrant a cleaning and they advised I get estimates on a new roof. They easily could have taken my money by doing a half-assed job without me knowing, but they were honest. This is hard to find these days. I appreciate their integrity and honesty and I WILL use them in the future on the new roof I get.
Sarah Harlan
22:53 03 Nov 17
Employees Thomas and Gabe are experienced, knowledgeable, efficient, practical, and personable as well! They get right to work cleaning the roof and gutters (and with their ladders, the homeowner doesn't even need to be present). They take "before and after" pictures, sent to you by email the same day, which show how much their good work was really needed.
Summer Cox
21:19 27 Jun 17
Jesse was quick to provide an estimate, took the time to answer all my questions, scheduled around my needs, and sent a capable and friendly worker who did a great job - including cleaning up the debris. I am very impressed with JNR Industries and intend to continue doing business with them.
Debbi Casterline
17:02 08 Mar 17
Thorough and friendly service. Tom did an excellent job! I highly recommend.
Launie Hitchcock
16:21 03 Mar 17
My roof was a mess! It is sparkling clean now. I was surprised that even in Oregon's crazy weather this year, JNR Industries was able to remove all the moss and tree debris in two visits. The owner and employee who did the work are friendly honest people. I highly recommend this service.
Matt Ferro
04:00 01 Jan 17
Eric Stamsos
18:50 02 Dec 16
I have worked with Jesse and his team at JNR on multiple occasions and I always find myself impressed not only with the quality of work they do but their honesty and professionalism as well. Jesse is very prompt to return messages, and is clear and straight forward in his response to questions and concerns.The final bill for our most recent job was even less than estimated, once Thomas got on the roof and determined that a different course of action was both more appropriate for our needs and more cost effective. That’s the kind of integrity that is hard to come by, and will keep us doing business with them in the future.I absolutely recommend JNR Industries to anyone in need of roof maintenance.
18:29 03 Aug 16
I received quotes from several area businesses, including those without a CCB license. Jesse and JNR Industries offered a greater level of service at a better price when comparing other companies. Having a licensed contractor perform work was also very important to me, but I wanted to compare quotes from both types of contractors. JNR's quote was more than fair, the responsiveness to email requests, as well as respecting my irregular work hours, and the quality of the work are nothing less than stellar. JNR also offers tree trimming for those branches that pose a threat to your roof, something many roofing contractors do not. My roof looks as good as it did the day it was installed and the surrounding outside areas looked undisturbed, and in fact, cleaner than when I left my house prior to the work being done! Having done a variety of work to the property since I purchased it, I can say the JNR offers so much more for a more than competitive price!
Steve Zimmerman
16:58 03 Jul 16
We had a really positive experience with JNR. The bid was reasonable and he got back to us quickly (via email and phone) which was great. Another place we looked at took over a week to return any information to us. Jesse sent Tom for the two day cleaning. Tom's great, easy going, and explained everything he was going to do (and did) which was greatly appreciated. The roof and gutter look like they did 11 years ago when we first bought the place. He even took care of a lot of the flashing that had come loose.Overall, a great experience.
Teresa Nixon
02:12 10 May 16
JNR gave me a fair bid with honest recommendations. Today they applied treatment to the roof, cleaned gutters and trimmed trees. They cleaned up so thoroughly that the only reason I knew they had been there was by the tree branches in the yard debris can. I would highly recommend JNR for you roofing needs.
Cj Moore
05:06 10 Feb 16
Jnr did a wonderful job inspecting and repairing our room. He was very thorough in explaining what he was doing, why and the results. He provided pictures of items that needed repair...both before and after. He provided a detailed estimate of charges and potential charges if any issues were found. Overall very pleased with the service.
Digger O
04:37 27 Oct 15
JNR arrived when they said they would, and were very considerate of other workers I had in the same area, made extra careful to not get in their way. Did a quick but thorough job. I recommend them to friends and neighbors.
Gregory LeFever
17:45 18 Nov 14
JNR did a great job of removing moss from our roof, at an excellent price. We live in a tall Victorian and had considerable moss build-up on parts of the roof, and minor moss on a couple of other parts. In a matter of hours, JNR had removed all the moss and cleaned the shingles. I especially appreciated the “before” and “after” photos they took so I could view their work, including on the really tall parts of the roof I’d never seen before. I know I certainly got my money’s worth, and got to meet a couple of very friendly and competent young men in the process. Highly recommended!
Linda Wechsler
19:01 28 Apr 14
Excellent work - very quick and efficient. The gutters looked great after they were cleaned and they removed all the trash and waste after they were done. I really liked the photos they sent us of the cleaned gutters after they were done. It's hard to get up on the roof to check it otherwise!
Greg Huey
22:16 30 Jan 14
Jesse is just awesome to work with! I would highly recommend JNR Industries to anyone wanting roof cleaning services!
Kevin Bartholomew
20:41 16 Feb 13
Jesse was great to work with, he provided a fast detailed quote for my roof cleaning. Price was very competitive and scheduling was easy. The technician that did the work (Kevin) was friendly and did an excellent job. Highly recommend
Noah B.
05:23 28 Jan 12
Jesse of JNR Industries has done great work for me. I have had two jobs done and each time he was terrific. The first job was to clean and treat my roof. After the cleaning the roof looked new. While cleaning, Jesse noticed a problem with a few of my vents. He took pictures to show me. Yep, they needed repair. I had him come back a few days later and quickly took care of the problem. His work is professional, licensed, friendly and affordable. He has my highest recommendation.
David Sabino
20:17 22 Jan 12
Jesse, the owner was great to work with. He is an expert on the roof and does what he says. If your tired of dealing with untrustworthy and unreliable contractors, give him a try!
Michael DiFabio
01:55 05 Jan 12
Job well done. Thanks for the great gutter cleaning and follow up email with the photos.
Matt Olsen
22:16 15 Dec 11
As an elected officer of a local Portland church, I can say working with JNR was easy and expedient. Churches often run into issues with contractors taking advantage of their congregation and a potential lack of knowledge, fortunately our congregation is home to several contractors who know the bidding process. On top of removing moss on a 12:12 pitch which is not only difficult but extremely dangerous, one of the reasons it was contracted out, he also caught shingle damage we experienced last winter and was able to repair it for us at a very reasonable cost. The results were beautiful.JNR's bid was within expectation, the work was done quickly and we plan on keeping his number in our books for all future work.Thank you!

From Yelp:

J P.
10:18 28 Feb 20
such great service from JNR! Pleased with their work, their price and their customer service. We have lots of trees....and our roof looks the best it has...
Brad H.
19:25 18 Feb 20
If you are looking to have all that gnarly moss cleaned off your roof, call JNR first. Jesse was quick to respond with a super competitive cost estimate and...
Erin S.
12:14 19 Jun 19
I had such a great experience with JNR for our moss removal. They were super responsive with email, promptly came to my house within one day for an...
LaRae B.
11:58 26 May 17
I would highly recommend Jesse and his team for roof and gutter cleaning. We found JNR on Yelp and used them due to their excellent reviews. Jesse was...